Don’t worry – the idea behind PSGive.org is that while you may be more interested in an event that helps another charity, there will be supporters of that charity participating in events that help your favorite charity as well. Think of it as swapping support!
You should have received an email from us notifying you of your win. You may click the link in that email to bring you to your account page, or click ‘My Account’ at the top of this page. You will be able to see all events that you have won, and you will be able to purchase the item at your winning sale price from there.
We hope that you are happy with your winning item, but we understand that sometimes you may change your mind. In general, you will have 30 days from the point of purchase to return any item for a full refund.
Token packages may only be refunded if you have not used any tokens. You have 30 days from purchase to request such a refund, provided you have not used any tokens.
Certain conditions may apply.
If the container in which your item was shipped shows damage during shipping, please contact the carrier. If the item is faulty, please contact the manufacturer. If you are unable to get your issue resolved through them, please notify us at email@example.com or through our feedback form.
Right now, the best way to support our partner charities is by using tokens in PSGive.org events. Click 'Charities' on the main menu bar to learn more about each of our partner charities, and how your involvement supports their missions.
Sure! Participate in as many events on PSGive.org as you wish! You may browse through all charities by selecting ‘Charities’ from the main menu bar, or browse through all charity events by selecting ‘Events’ from that menu.
If you win, congratulations on getting a great deal! But, if you decide that you do not want to buy the item, you do not have to pay the final sale price, and the offer will go to the next supporter in line. In order to get the item, though, you must pay that final sale price before the listed time runs out.
Think you know the price at which you want to start clicking, but do not want to sit around waiting for everyone else to click up to that amount? Let the AutoGiver wait for you! Set the following fields, and once a price is reached, the AutoGiver will act on your behalf - think of it as your hired employee sitting at the event so that you do not have to! It is easy, just fill in the fields below:
Minimum Price: The AutoGiver will start participating
Maximum Price: The AutoGiver will drop out if the sale price goes over this amount.
Total Tokens to Give: The AutoGiver will not use more than this number of tokens while competing with other supporters. If the Total Tokens to Give is reached, the AutoGiver will drop out of the event.
Yes, once the AutoGiver is set you can easily cancel it and at anytime. Just go to the event page to which the AutoGiver is assigned and click cancel next to the AutoGiver information. To make a change to your AutoGiver, first cancel the AutoGiver and create a new one.
If you want to find a particular item, click ‘Quick browse by category’ on the right side of the top menu bar. You may browse through those categories to find your item. If you’re interested in something not listed there, send us a note at firstname.lastname@example.org or through our feedback form.
Event on hold is shown when another supporter is trying to purchase an item. While they are purchasing, other supporters are not allowed to participate. If the supporter chooses not to purchase the item within a certain amount of time, the event will become available again.
Each token can only be used once, and will not be returned to your account once used, even if you don't win. Charities benefit from tokens used in their events, so even if you didn’t win, you’ve helped a great cause!
100% of the sale price of items from each event is given to the specified non-profit, as well as 100% of any direct donation made through us.
In addition, non-profits benefit from each token used in their events, as revenue from token purchases is shared with those organizations. This share typically ranges from 20%-40% of token revenue - this is before expenses; PSGive does not pass operating costs along to any non-profit, nor do we charge for their participation.